| | Training | | | | | | BTScom also offers an internal training to its resources according to the needs of our customers in order to improve the quality of service provided.
In addition, courses are also offered by our partners to our engineers and technicians to update their skills on new technologies of the equipment-CDMA Concept & terminology-. For all its benefits, BTScom builds up a team structured as follows: 
- Manager
- Manages projects and contractual relations.
- Plans projects based on pre-requisites of the client.
- Risk-management and Quality management.
- Set the budget and makes sure the datelines are respected.
- Responsible for overseeing the resources, organization and reporting.
- Accompany customers at every stage of the project if necessary.
- Ressources
- Selected based on their ability to realize the tasks and objectives set by the customers.
- Evaluate the scope and impact of their interventions.
- Has a vision and strategic cross over the scope of their activities.
- Compliance with the work flow provided by the project leaders.
- BTScom : Support & Management Service
- Provides resources and tools necessary means to accomplish its mission.
- Provides assistance and support to the ad hoc resources on projects.
- Archive reports and other documents related to each project.
- Manages the training plan resources / partners.
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